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  • bmangowi@iaa.ac.tz | ssabaya@iaa.ac.tz

Office Administration and Management

Course Name Starting Date Ending Date
DEVELOPING AND PRESENTING AN EFFECTIVE BUSINESS CASE FOR ORGANIZATIONAL INVESTMENT DECISIONSAug 03, 2020Aug 07, 2020Read More
PROBLEM SOLVING DECISION MAKINGAug 10, 2020Aug 14, 2020Read More
PERFORMANCE IMPROVEMENT FOR DRIVERS AND SECURITY GUARDSAug 10, 2020Aug 14, 2020Read More
SERVICE QUALITY AND CUSTOMER SATISFACTIONAug 10, 2020Aug 14, 2020Read More
FRONT DESK SKILLS AND CUSTOMERS SERVICES TECHNIQUESAug 17, 2020Aug 21, 2020Read More
SOCIAL AND BEHAVIOR CHANGE COMMUNICATIONAug 24, 2020Aug 28, 2020Read More
EFFECTIVE USE OF PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC SECTORSep 08, 2020Sep 17, 2020Read More
CONFIDENTIAL MANAGEMENT AT WORK PLACESSep 08, 2020Sep 17, 2020Read More
CUSTOMER CARE AND QUALITY SERVICE MANAGEMENTSep 14, 2020Sep 18, 2020Read More
TALENT MANAGEMENT AND SUCCESSION PLANNINGSep 28, 2020Oct 02, 2020Read More
PROBLEM SOLVING DECISION MAKINGOct 05, 2020Oct 09, 2020Read More
EFFECTIVE MANAGEMENT OF MEETINGS, MINUTES TAKING AND REPORT WRITINGOct 12, 2020Oct 16, 2020Read More
ETHICS AND PUBLIC ADMINISTRATIONOct 19, 2020Oct 23, 2020Read More
ADMINISTRATION AND LEADERSHIP SKILLS FOR ADMINISTRATIVE OFFICERSOct 19, 2020Oct 23, 2020Read More
MANAGEMENT AND ADMINISTRATIVE SKILLS FOR OFFICE ASSISTANTS AND ADMINISTRATORSOct 26, 2020Oct 30, 2020Read More
MANAGEMENT AND ADMINISTRATIVE SKILLS FOR OFFICE ASSISTANTS AND ADMINISTRATORSNov 02, 2020Nov 06, 2020Read More
ORGANIZATIONAL CHANGE MANAGEMENTNov 18, 2020Nov 24, 2020Read More
SOCIAL AND BEHAVIOR CHANGE COMMUNICATIONNov 30, 2020Dec 04, 2020Read More
EFFECTIVE USE OF PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC SECTORDec 14, 2020Dec 23, 2020Read More
MANAGEMENT AND ADMINISTRATIVE SKILLS FOR OFFICE ASSISTANTS AND ADMINISTRATORSFeb 01, 2021Feb 05, 2021Read More
EFFECTIVE USE OF PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC SECTORJun 15, 2021Jun 24, 2021Read More